Slight forum outage tonight...

Rico · December 06, 2010, 05:40:50 PM

Well, I lost just a tiny bit of respect for Dreamhost tonight. Or at least their tech support folks. Not to get too technical but the forum went down and when I contacted support they told me to up my private server resources because the MySQL database was running out of memory. Now, this should NEVER happen with such a small forum. Plus if I had upped the resources that immediately costs me more money per month. So, I sent a request in to reboot the server and behold, the forum is back up! This tech guy was making it sound like I permanently needed to allocate more memory. Now, why would I need to do that?? It's not like 1000 new members just joined. Anyway, hopefully this was just a little glitch. I'll be keeping an eye on it.

Rico · December 06, 2010, 05:43:25 PM

Oh, also, if everyone could please clear out their old PM's, that would be great!

- thanks!

Geekyfanboy · December 06, 2010, 06:25:07 PM

Glad things are working again.. there was a slight panic happening on tweeter :) But we can all breath again.

Rico · December 06, 2010, 08:28:03 PM

Just a little glitch. Hopefully all is well now.

Dangelus · December 07, 2010, 03:35:40 AM

Isn't that the first rule of tech support? Blame the customer! :)

Glad everything is ok.

Bromptonboy · December 07, 2010, 03:57:23 AM

They are probably not clearing out the tempdb - or probably not dumping the DB enough. Easier to make you pay for an expansion then to deal with the issue!

Rico · December 07, 2010, 10:17:30 AM

Quote from: Bromptonboy on December 07, 2010, 03:57:23 AM
They are probably not clearing out the tempdb - or probably not dumping the DB enough. Easier to make you pay for an expansion then to deal with the issue!

Yeah, I know. This guy just immediately wanted me to up my resource setting (i.e. spend more money). I tried to tell him that things have been running fine. He never even suggested a server reset. As we were live chatting, I sent a request in on my own to reset the server and within a minute all was fine. I guess tech support folks are hard to come by these days. ;)

Feathers · December 07, 2010, 10:24:08 AM

As long as it wasn't caused by 'John' hacking the site to get you to buy those Chinese domains.

KingIsaacLinksr · December 07, 2010, 03:25:03 PM

Quote from: Dangelus on December 07, 2010, 03:35:40 AM
Isn't that the first rule of tech support? Blame the customer! :)

Glad everything is ok.

Oh don't get me started on companies that blame the customer.....*twitch*

King