Microsoft Breaks and Replaces Consoles

[Jobydrone]

This story BURNED me up...I've bought three separate 360s at full retail price during this console generation due to Microsoft's faulty engineering and subsequent lies about the failure rate of early iterations of their hardware (three red lights).  Why couldn't they reimburse ME for my inconvenience in some way as well?

http://arstechnica.com/gaming/news/2011/05/microsoft-replacing-360s-damaged-by-new-firmware-update.ars?comments=1#comments-bar

It seems that the latest Xbox 360 firmware update isn't compatible with all versions of the console, as a small number users reportedly cannot play games on their systems after updating. To make up for this, Microsoft has confirmed that it will be replacing consoles for those affected.

"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs," a Microsoft representative told Eurogamer. "This issue manifests itself a as a unique 'disc unreadable' or 'disc unsupported' error on the screen. We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console."

Those affected are urged to contact Microsoft in order to confirm that their consoles need replacement.

The new firmware is designed to support a new, updated disc format for the 360, which reportedly adds up to 1GB of usable data to Xbox discs. Microsoft will be replacing the outdated consoles with new 250GB slim 360s, and users will also be given one free year of Xbox Live to make up for the inconvenience.